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For immediate action visit the HOW WE CAN HELP page.

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    Floor 2, Beaumont Building
    The Phoenix Yard
    5 to 9 Upper Brown Street
    Leicester. LE1 5TE

    Email Us

    Call Us
    ​0116 254 6064

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    For Housing Advice
    Call us –
    Monday to Thursday
    10:00am to 12:00pm
    1:00pm to 2:00pm
    Drop in –
    (via our York Road entrance)
    Monday to Thursday:
    10:30am to 1:30pm

    Out of Hours Advice
    Contact Shelter (England) –
    Helpline (free): 0808 800 4444
    8am to 8pm
    Weekends & Bank Holidays:
    9am to 5pm